Privacy Policy

Maison Berger Paris Malaysia is operated by Jubilant Prestige Sdn. Bhd. (“we”, “us” or “our”). We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, store and protect your personal data when you visit our website, make a purchase, create an account, subscribe to our communications, contact us or otherwise interact with Maison Berger Paris Malaysia.

We process personal data in accordance with applicable Malaysian data protection laws, including the Personal Data Protection Act 2010 (Act 709), as amended.

1. Information We Collect

Depending on how you interact with us, we may collect information including:

  • Your name, email address and telephone number
  • Billing and delivery addresses
  • Account and login information
  • Order and purchase history
  • Payment and transaction information
  • Communications you send to our customer service team
  • Marketing and communication preferences
  • Information you voluntarily provide through forms, quizzes, surveys or promotions
  • Technical information such as your IP address, browser, device information and website activity
  • Cookie and analytics information


Payment information may be processed directly by our authorised payment providers. We do not necessarily receive or store your complete credit or debit card details.

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfil your orders
  • Arrange payment, delivery, returns and customer service
  • Create and manage your customer account
  • Communicate with you regarding your orders or enquiries
  • Provide products, services or information you request
  • Personalise your shopping and website experience
  • Send marketing communications where you have chosen to receive them
  • Inform you about new products, collections, events and special offers
  • Analyse and improve our website, products and services
  • Detect or prevent fraud, misuse and security incidents
  • Maintain our business and transaction records
  • Comply with applicable legal and regulatory requirements


We will only use personal data for appropriate purposes connected with our business and services, or as otherwise permitted or required by law.

3. Marketing Communications

If you choose to subscribe to Maison Berger Paris Malaysia communications, we may send you information about new fragrances, collections, promotions, events and other Maison Berger news.

You may unsubscribe at any time by using the unsubscribe link included in our marketing emails or by contacting us.

Unsubscribing from marketing communications will not prevent us from sending essential service messages relating to your orders, account or transactions.

4. Cookies & Website Analytics

Our website uses cookies and similar technologies to help the website function properly, remember your preferences, understand how visitors use our website and improve your shopping experience.

Cookies may also be used for analytics, personalisation and marketing purposes where applicable.

Some cookies are temporary and expire when you close your browser, while others may remain on your device for a longer period.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functions.

5. How We Share Your Information

We may share personal information with trusted third parties where necessary to operate our business and provide our services, including:

  • Website and e-commerce service providers
  • Payment processors and financial institutions
  • Delivery and logistics providers
  • IT, hosting and security providers
  • Customer service providers
  • Email and marketing platforms
  • Analytics and advertising providers
  • Professional advisers, auditors and insurers
  • Government authorities or regulators where required by law

These service providers may only receive information reasonably necessary to perform their respective services.

We do not sell your personal information to third parties.

6. Shopify and Other Service Providers

Our online store may use third-party platforms and services to provide website functionality, process orders and support your shopping experience.

These providers may process certain personal information on our behalf or in accordance with their own privacy policies.

Where personal data is processed or stored outside Malaysia, we take reasonable steps to ensure that it is handled with appropriate safeguards and in accordance with applicable data protection requirements.

7. How We Protect Your Information

We take reasonable administrative, technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure, alteration or destruction.

However, no website, electronic transmission or storage system can be guaranteed to be completely secure.

Malaysia's PDPA specifically requires those processing personal data to take practical steps to protect it from loss, misuse, modification, unauthorised or accidental access or disclosure, alteration or destruction.

8. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer service, maintaining business records and satisfying legal, accounting or regulatory requirements.

When personal information is no longer required, we will take reasonable steps to securely delete, destroy or anonymise it where appropriate.

This also reflects the PDPA's retention principle, under which personal data should not be kept longer than necessary for the purpose for which it is processed.

9. Your Personal Data Rights

Subject to applicable Malaysian law, you may have the right to:

  • Request access to personal data we hold about you
  • Request correction of inaccurate or incomplete information
  • Update certain account information
  • Withdraw consent where processing is based on your consent
  • Opt out of direct marketing communications
  • Make other requests concerning your personal data as provided by applicable law


Malaysia's PDPA expressly recognises access and correction rights as part of its core personal-data protection principles.

To make a privacy-related request, please contact us using the details below. We may need to verify your identity before processing certain requests.

10. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, content or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

11. Children's Privacy

Our website and products are intended for a general adult audience and are not designed to knowingly collect personal information from children without appropriate consent.

If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices, technology or applicable laws.

The latest version will always be published on this page with its most recent update date.

13. Contact Us

If you have questions about this Privacy Policy, would like to access or correct your personal information, or have a privacy-related request, please contact:

Jubilant Prestige Sdn. Bhd.
Maison Berger Paris Malaysia
Unit 3-1, Level 3
Menara Permata Damansara (Oval Damansara)
No. 685, Jalan Damansara
60000 Kuala Lumpur
Wilayah Persekutuan, Malaysia

Email: info@maison-berger.my
Telephone: +603 7732 7939